Which of the following actions violates InterNACHI’s ethical standards?

Accepting undisclosed commission offers violates InterNACHI’s ethical standards because it creates a conflict of interest and undermines the integrity of the inspection process. Ethical standards in the home inspection industry are designed to ensure that inspectors remain impartial and provide unbiased evaluations. Accepting commissions that are not disclosed can lead to compromised objectivity, as the inspector might make decisions or represent situations in a way that is influenced by the undisclosed financial incentive. Transparency and honesty are vital in maintaining the trust of clients, and failing to disclose such commissions damages that trust and the professional reputation of the inspector.

The other actions listed do not inherently violate ethical standards. For example, declining repairs on commissioned properties may stem from a desire to maintain objectivity regarding the inspection rather than creating conflicts of interest. Following up with clients after inspections is encouraged as it demonstrates care and professionalism and can provide additional value to clients. Offering free services to attract clients can be seen as a marketing strategy, provided that it does not compromise the quality or integrity of the service being provided. Thus, the act of creating undisclosed financial incentives is specifically what contradicts ethical guidelines.