When must an InterNACHI member keep confidentiality regarding inspection reports?

An InterNACHI member must maintain confidentiality regarding inspection reports unless legally compelled to disclose the information. This principle prioritizes the client's right to privacy and ensures that sensitive information is protected. When a client hires an inspector, they often share personal and property details that should remain confidential to build trust and encourage open communication.

The stipulation of being legally compelled to disclose information means that the confidentiality obligation is overridden only when required by law, such as in legal proceedings or by court order. This establishes a clear boundary where confidentiality is expected, reinforcing the ethical responsibilities of the inspector to safeguard client information unless legally obligated to act otherwise.

In comparison, while confidentiality should be upheld during the inspection process and after its completion, as well as when requested by the client, these situations do not encompass the broader legal obligations that take precedence. Therefore, understanding that legal compulsion is an exception helps clarify the limits of confidentiality in professional practice.